- All our work will meet the highest quality standards.
We will not use inferior parts or tolerate shoddy workmanship.
- We will stand behind every job we do. Parts and labor
will be warrantied for 12 months or 12,000 miles, whichever
come first. In some cases, the warranty will exceed these
limits, and such information will be clearly indicated
on the repair order. (Not transferable)
- We will estimate or quote every job in advance, avoiding
circumstances that might create an unpleasant surprise
to a customer.
- We will maintain our prices at a fair and competitive
level, consistent with the quality of the materials and
services we provide.
- We will never sell a customer a product or service that
is not needed.
- We will never high-pressure customers to buy, but will
be as thorough as possible in our diagnostic process so
that customers will have sufficient facts to make their
own decisions.
- We will remember that TIME is as important to our customers
as it is to us, and we will always try to conserve their
time by providing services that are fast and convenient.
- We will treat our customers the way we expect to be
treated: with courtesy, respect and consideration.
- We will maintain the highest levels of honesty and integrity
in all our dealings with our customers, employees and
suppliers.
